Last updated: October 24, 2026

Welcome to Magners Metalworks. By placing an order on magnersmetalworks.com, you agree to these terms.

Made to order. Every piece is handmade by me, Mike Magners, after you order. Because everything is handcrafted, small variations in finish and detail are normal and part of what makes each piece one of a kind. Product photos show the design; your piece may differ slightly. Apart from the Widows Sons chapter pieces below, every design is a standard design and isn’t customized.

Materials. My jewelry is made in 925 sterling silver unless the product page says otherwise. Stones described as lab-grown diamonds are lab-grown diamonds. Gold-plated details are plated, not solid gold.

Prices and payment. Prices are listed in US dollars. Payment is taken at checkout through our online store. I may correct pricing errors and may cancel an order affected by one, with a full refund.

Widows Sons chapter pieces. The Widows Sons ring and pendant can be customized for your chapter. I’ll confirm the design, size and details with you before I start. Work begins once the design is approved. Widows Sons pieces are paid in full at checkout; there’s no deposit.

Cancellations. Standard designs can be cancelled for a full refund within 24 hours of ordering. Widows Sons chapter pieces (the Widows Sons ring and pendant) can’t be cancelled once work has begun.

Contact. Questions? Email mike@magnersmetalworks.com or call (904) 669-6304, Monday–Friday, 10:00 am – 5:00 pm.

Processing time. Each piece is handmade to order. Standard designs take about 2 to 3 weeks to make before they ship. Widows Sons chapter pieces (the Widows Sons ring and pendant) take 3 to 5 weeks after design approval. I’ll let you know if anything will take longer.

Carrier and tracking. Orders ship via UPS Ground with tracking. You’ll get a tracking number by email when your order ships. Once your piece ships, UPS Ground delivery usually takes about 1 to 5 business days, depending on where you are. Transit times are UPS estimates, not guarantees, and these days are on top of the made-to-order time above.

Shipping cost. Shipping and handling is a flat $14.95 per order.

Where I ship. Orders ship within the United States only.

Address accuracy. Please double-check your shipping address at checkout. I’m not responsible for orders sent to an incorrect address entered at checkout. If a package comes back to me because of an address error, I’ll reship it once you cover the extra postage.

Lost or damaged packages. If your package arrives damaged, see “Shipping damage” in the Returns & Refunds policy below. If tracking shows delivered but you can’t find your package, contact me within 7 days and I’ll help you file a claim with the carrier.

I want you to love your piece. Here’s how returns work:

Standard designs: 14-day returns. You can return a standard design (anything other than a customized Widows Sons piece) within 14 days of delivery if it’s unworn and in its original condition and packaging. Contact me first at mike@magnersmetalworks.com to start a return, and I’ll send return instructions. The buyer pays return shipping unless the item is defective. There is no restocking fee. Once I receive and inspect the return, I’ll issue a refund to your original payment method within 5 to 10 business days. The $14.95 shipping and handling charge isn’t refundable unless the item arrived damaged or defective.

Customized Widows Sons pieces are final sale. Because they’re made for you and your chapter, customized Widows Sons pieces (the ring and pendant) can’t be returned or exchanged. If your piece doesn’t match the specs we agreed on, or has a craftsmanship defect, contact me and I’ll fix or remake it.

Shipping damage is always covered. If your item arrives damaged in shipping, contact me within 48 hours of delivery with photos of the item and the packaging, and I’ll replace it or refund you. This applies to every order, Widows Sons pieces included.

Defects. If a standard design has a craftsmanship defect, contact me and I’ll make it right. Return shipping for defective items is on me.

Tarnish isn’t a defect. 925 sterling silver naturally tarnishes over time. That’s a property of real sterling silver, not a defect, so it isn’t covered by returns or repairs. A silver-polishing cloth will bring back the shine (see the care note on each product page).

Questions? Email mike@magnersmetalworks.com or call (904) 669-6304.